Frequently Asked Questions

From the first page of our website, there is a link to register your certificate. You must have a certificate or valid serial number to register. Click that link and follow the instructions. When finished, you will be able to print a registration form that must be signed and sent in with the registration fee, if required by that program, along with a copy of your state issued ID. You will then receive your monthly coupons immediately online so that you can print them immediately, but the coupons will not be usable until the following month after registration as long as your registration form has been received. If you do not print out your Registration Validation Form and/or your monthly coupons, you will only have 72 hours to come back and print them out or you will be disqualified.

The program requires that you submit all grocery receipts each calendar month and therefore you cannot combine 2 months of receipts to submit them as one. You must spend $100 on groceries per month. You must spend the minimum amount required per month in food and not alcoholic beverages.

Simply because this is a consumer loyalty program. It's just like you choosing a grocery store because their customer loyalty cards give you great discounts. Choosing one specific brand for the redemption period will allow us to provide you with a Visa Gift Card.

Then simply choose "Other" and type the brand in the box below that question.

Yes. You may purchase other items at the grocery retailer but each receipt must contain at least 75% in food items. Receipts submitted with less than 75% in food items will be invalid.

No. We can only issue ONE Visa gift card per household during the same redemption period.

You may only use one Grocery Rebate per household per twelve month period.

No, you cannot BUY a grocery certificate. They are not meant to be sold to consumers. They can only be used as gifts or giveaways from a business or organization. To get more grocery certificates try asking the business or organization you got your first one from to offer a new promotion using them again.

When mailing monthly coupons and receipts, the “Due Date” for which the envelope containing the submission must be postmarked, is the last day of the month or earlier. You will be provided with a 15-day grace period from the last day of the month to make certain your submission is mailed and postmarked. All submissions postmarked after the 15th day of the following month shall be invalid. This 15-day grace period is being provided as a courtesy to help you submit your receipts in a timely fashion.

No. We can only issue ONE grocery rebate for per household during the same redemption period.

Please mail your receipts and coupons for the same month to:
Rebate Redemption
2531 Division Street - Suite 105
Joliet, IL 60435

You must fill out your Registration Form online then you will be asked to print it along with your monthly coupons. You must mail in your Registration Form and refundable registration fee (if applicable) within 5 days of registering online. If you are sending in your certificate and cannot redeem online, there will be a $4.50 in US Funds ($8 in Canadian Funds) shipping and handling fee, non refundable, in addition to any other registration fee.

You will be able to make one mistake with a chance to fix it before you are disqualified from this offer. If your mistake is made during the registration process for any reason other than the postmark date or not submitting a fee, your registration will still be accepted with that error counting as your one mistake and the refundable registration fee being returned on the last visa card when completing the program.

Once you enter your password at www.ClaimYourVisaCards.com you will have 5 days to complete your registration and mail your registration validation form. All registration forms that are not completed within 5 days will be disqualified. Your certificate must be used by the expiration date stated. If sent after the expiration date, your certificate will become invalid.

Yes, you must send in a copy of your signed Registration Form along with your registration fee, if required under the program, along with a copy of a valid state issued ID or Drivers License within five days of completing your online registration. Your ID must match the name and address listed on your Registration Form. Your mail must be postmarked to reflect this. Registration Validation Forms postmarked after this five-day period or without the registration fee will be disqualified. Any disqualified customers who do not submit a registration fee, will have their registration honored.

Our customer service is handled online through our contact page or at Rebates@myfreetravel.com. If you need to send us mail, please address it to: Rebate Redemption Customer Service, 2531 Division Street, Joliet, IL 60435 or you may call us at 815-741-3900 between 10a - 5p CST, Monday through Friday.